Concur Expense Makes Expense Life Easier
August 23, 2019

Concur Expense Makes Expense Life Easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Expense

Overall Satisfaction with Concur Expense

Currently, all users in the organization rely on Concur Expense to submit and track their monthly expenses. Through utilization of both the web-based platform and the app on their mobile devices, team members are able to photograph their receipts and have the OCR perform its analysis of the expense by automatic allocation to their expense portal, simplifying their submission to their manager for approval.

Pros

  • ExpenseIT: Photographic analysis of paper receipts.
  • Automatic Allocation: OCR of receipts helps to identify where the receipt should be allocated.
  • Mileage Calculation: Great for trips that require mileage reimbursement.
  • Simplistic submission.
  • Integration with Corporate Credit Cards: It automatically downloads (from the bank) credit card transactions to simplify the expense process. All transactions are paired with any scanned/photographed receipts that may be in the user's portal.

Cons

  • Multi-Page Scans: if the user forgets to turn this on, they have to go back and retake the photo of the receipt. It would help if the user was prompted for this at the moment.
  • Turn on the 'round-trip' capability on the mobile app.
  • Time for expense preparation is lower.
  • Better reporting on expenses.
  • Greater visibility to managers and team members.
In instances when we've required support (which is few and far between), the Concur team has been very responsive and knowledgeable on the product.
Concur Expense has simplified our expense submission and reporting for all users, with most of the benefit realized by our finance department. Time has been saved through the implementation, giving team members back their valuable time and ensuring that information is correct the first time around. The mileage calculation works great, helping team members track their trips when they have mileage-based expenses. This is a great product.

Using Concur Expense

It's a very simple product to use, and while some users were 'fearful' of the implementation during training, once it was adopted, there is no turning back.

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