Happy IT Manager's Review of Concur Travel and Expense
September 24, 2019
Happy IT Manager's Review of Concur Travel and Expense
Score 8 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Concur Travel and Expense
This is used across half of the organization and will be rolled out to whole organization shortly. This is addressing the problems of travel booking and submitting expenses along with expense receipts upload. This also helps us to generate various kinds of expense reports, sharing cost across multiple departments or cost centers. In addition to this, the notification and workflow approval process is also excellent.
- Travel booking
- Expense submission
- Expense approval workflow
- Expense approval notification to the users
- Expense receipts upload - limited to PDF document only
- Exception handling in expenses
- Automation of expense upload and itemization - for example from credit card statements or hotel receipts
- Finance audits
- Faster employee reimbursement
- Ease of booking travel
Concur seems to be more user-friendly especially travel booking, hotel booking and rental car booking with wide choices and parameterization like preferred airlines, put a cap between lowest and allowed air travel tickets etc.
Ease of expense submission and faster approval resulting in quick reimbursement to employees scored against rival products.
Ease of expense submission and faster approval resulting in quick reimbursement to employees scored against rival products.
SAP ECC system is integrated with Concur Travel and Expense. This integration helps my company a lot to book travel and other employee expenses against the correct cost center and GL accounts. They are also getting detailed and summarized reports easily. Managerial reporting and end user reporting works perfectly well with Concur and SAP integration.
Our previous Excel based expense report had lot of issues. Travel booking was not centralized as well. The organization as a whole did not have enough visibility of expenses, employee were using their own credit card to book the air travel tickets, hotel rooms etc. Expense submission and approval also improved a lot.
End users are extremely happy to get rid of multiple paper based/Excel based systems and ultimately get a single window to book travel, submit expenses, get them approved on time, handle exceptions quickly and get reimbursements in a timely manner. Business users are also able to get visibility of their expenses, department expenses easily.