Well worth the investment
April 08, 2022

Well worth the investment

Matt Gould | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

We use Concur Travel and Expense for all staff reimbursements as well as booking travel. In regard to expenses, Concur makes it much more simple for us to track reimbursements, streamline review and approval, and generate reports. For travel, it allows our staff to easily book airfare, hotels, etc through a reliable and user-friendly platform.
  • Approvals are a snap
  • You can track unused tickets
  • Reports are easy to generate
  • The phone app is very convenient and easy to use. It is especially helpful for uploading receipts
  • The dashboard could be modernized. Feels dated and is a little clunky to use
  • Would like the option to include more fields in the expense reports beyond the current limit
  • Faster employee reimbursement process
  • Stronger approval controls in place which is helpful for our annual audit
  • One-stop shopping for our expenses and travel which provides for a better experience for our staff and our administrators.
Concur Travel and Expense is less expensive and allowed us to streamline our travel system with our expense system.
At my organization, we integrated Concur with Sage Intacct. This allowed us to connect our expenses with our financial management and reporting software which improved efficiency and accuracy.
Whereas our finance dept used to have to manually track expenses and chase staff down for receipts, we are now able to streamline our expense and travel system to become more efficient, save money and drive greater user satisfaction.
Our admin spends many fewer hours collecting expense reports, tracking down receipts and manually entering data. Our staff is much more compliant with completing necessary information since the system won't accept a report without it. Employees are able to receive their reimbursements faster which is helpful as well.

Do you think SAP Concur delivers good value for the price?


Are you happy with SAP Concur's feature set?


Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?


Concur Travel and Expense allows you to streamline travel and expenses into a single, easy to use system at a fairly reasonable cost. If your staff don't do a lot of travel and/or incur many business-related expenses then this is probably not a necessary system for your organization.