Great Product for managing travel and expense requests

If I remember correctly, some five or six years back when I went on my first business trip, we had an excel template sheet where we had to enter our expenses and then also attach the original receipts which as hard copies need to be submitted to the finance team in person which would take some time for these to be verified and processed. For some expenses, there were back and forth emails concerning the justification which again delay the reimbursement process which was really cumbersome. Now after a year or so, the concur travel and expense site was launched for all our employees, where we raise a travel and expense request with required details, upon manager approval all the flight and hotel bookings are done automatically without us needing to follow up. And also it is seamless in terms of submitting an expense where all we have to do is upload a soft copy of the receipt to the request and it gets processed quickly.

We have our internal company website where our employees access all the information regarding the employee or events or activities across the company. Concur is integrated as part of this website so he can directly navigate to the concur website from this tool without having to enter any other credentials which are seamless.

Concur has provided the interface where could have additional travelers to a single request instead of raising separate requests and also the customization that is offered where you could be integrated with other travel vendors is truly innovative. The ease of uploading receipts and their segmentation which gives a complete picture is something that I really like about this tool.

Once we have submitted a travel request, the admin now has complete details which help them in initiating the bookings without the need of any email/call required to process the request. You have the complete audit trail of when the request has been raised and who has approved and when the tickets have been processed which eliminates any delay in the process. It's kind of a workflow where the different teams can work individually without any consultation.