ConnectWise gets the job done
February 12, 2018
ConnectWise gets the job done
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise is used by the IT and engineering departments to manage servers, support end users, configure desktop clients, and troubleshoot remotely after hours. We also use it when performing a remote installation of software which allows us to save on travel costs as well.
- File transfers
- Non network dependant connections
- Scalability
- Connection latency
- The ability to push an installment without needing to touch the target machine
- Renaming of clients post installation
- Increased efficiency
- Improved up time for end users
- Cost savings
ConnectWise allows for easier files transfers than TeamViewer and is far more reliable than DameWare. The cost difference is also a big factor when compared to both of the other products. They each have strengths and weaknesses but ConnectWise has turned out to be the best solution for our needs.