ConnectWise Control is the only remote solution you need
March 09, 2018
ConnectWise Control is the only remote solution you need
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We currently use ConnectWise Control as a remote help desk solution. We use it to remotely help staff. Our school district is geographically large, so it's been an invaluable resource for us.
- File Transfers
- Easily deploy the host via GPO
- Text chat with users is very handy.
- Email notifications of new sessions
- Text chat for Mac users doesn't have the area where you can type clearly defined. I've had many users where I've initiated a text chat on the Mac, and they're quite clueless as to where to begin typing. Once I point it out, it's clear - but it should be more distinct.
- We have had a decrease in travel and mileage claims.
We selected CWC for price and it's feature set.