ConnectWise Control, a simple way to remotely access machines.
October 16, 2018
ConnectWise Control, a simple way to remotely access machines.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
I use ConnectWise Control to give me remote access to servers that I manage without opening a port on the firewall for RDP.
- ConnectWise Control is super easy to use to get into a computer that I have the agent running on.
- ConnectWise Control makes setting up help sessions really simple where I can just have a client go to a certain URL, type in a code and allow me to control their screen.
- ConnectWise Control has a very reasonable price.
- The only thing I don't like about ConectWise Control is that it's so integrated into the ConnectWise RMM tool and I can't use it to replace TeamViewer with my other RMM.
- Because I pay so little for Connect Wise Control, I really only need to use it once a month to make it have a positive ROI.
I like ConnectWise Control much better than TeamViewer. Partially because the agent that's on the client's machines doesn't bug them. I like that it can black out the remote screen so if I'm working in a server, people on site don't panic when they see the mouse moving.