Quick Points
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use it in our support department to help our users with various computer issues.
Pros
- Deployment of files and/or tools
- Smooth reboot and reconnect; also recovery of dropped sessions
- ease of use from the end-user perspective; they don't have to be very technical
Cons
- Easier deployment of unattended access
- Ability to share control with multiple users
- Add audio to meetings
- improved ability to support users while costing less than other alternatives
Easier to configure, deploy, and use while costing less. Can't get better than that/
Comments
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