ScreenConnect is ok, but there are better.
January 22, 2019
ScreenConnect is ok, but there are better.
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use it to remotely support our MSP clients when we cannot access them through our RMM or an agent does not exist. It also allows us to grant single time access to our clients' vendors.
- Guest host pass is easy to use.
- Speed is great.
- Allows a client to refuse connection if they are done.
- Need a better way to allow our clients remote access to avoid things like LogMeIn or Team Viewer.
- Needs better IOS and iPad apps.
- It does not transfer your local clipboard to the remote pc without using the send keyboard strokes option. Our old solution did this.
- Chat window could be better.
- Just currently is what we use
- Still considering alternatives
They are better, but this pricing was grandfathered and I have not looked elsewhere yet.