Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
Used by assigned users across our organization for remote troubleshooting and implementation purposes.
- Antivirus/PC protection friendly.
- Fast loading.
- Multi-screen capable.
- Admin page management refinement.
- Grouping of sessions is quite difficult.
- Saves time by not commuting.
- Faster billing.
- Quick customer issue resolution.
Centralized management by ConnectWis gives us control of session creation on the fly. That is very helpful for us.