Great software for IT technicians
May 15, 2019
Great software for IT technicians
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
Connectwise Control allows me to not only remotely manage servers and devices within my company but also provide remote support for our customers.
- Easy to use
- Fast and reliable remote connection
- Affordable
- Honestly, I do not have any complaints about this software.
- The floating license model makes it cost effective to manage many endpoints with many technicians who aren't necessarily working at the same time.
- The extra layer of access to virtual servers (on top of vsphere) gives extra piece of mind for being able to fix problems quickly.
Initially, the biggest reason I chose to use (at the time) Screen Connect was due to the price difference between it and the competitors. It has since evolved into a product that I would choose based on price AND function.