Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use ConnectWise across the entire organization to address everyday technical issues, provide in-service trainings, and regular maintenance. It allows for a quick response whether I am in the office or working remotely.
- Easy to manage dashboard.
- Fast and responsive remote connections.
- Easy to install.
- Occasionally, a connection will get lost and reinstallation is required.
- Has made managing users at multiple sites very easy.
On ease of access, dashboard manageability, and reputation, ConnectWise is far superior to other products that I have used.