Bringing The Best Together - Using Constant Contact To Grow Your Business
September 04, 2015

Bringing The Best Together - Using Constant Contact To Grow Your Business

Angelo Gioia (6000+) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Constant Contact

We use Constant Contact as our primary medium to reach our readers, viewers and subscribers to our newsletter. It has become a viable resource and tool that we have utilized to both grow and manage the organization. It gives us the opportunity on a consistent and constant basis to not only educate, but to provide our message.

Pros

  • Easy to use
  • Provide multiple mediums including mobile
  • Allows you to warehouse your contacts & content

Cons

  • Don't have any
  • We have seen consistent growth to our readership as a result of using CC

In the past, I have look at:

AWeber, Emma Mail, Mail Chimp and Infusion Soft to name a few. They weren't from my opinion easy to use, not as user-friendly as Constant Contact, had a greater learning curve, did not have many templates or automatic A/B testing. No survey feature. No image hosting. No option to send the same email to multiple lists. No ability to forward a message to a friend. Not integrated with Google Analytics to name a few.

Again none, during the past 8 years of using Constant Contact, I been approached by other providers wanting me to use their product but none of them came close in matching what Constant Contact provides. Our organization tag line is "Bringing The Best Together", that is bringing the best products, information and services to our readers. Constant Contact fits into that model.

Constant Contact Feature Ratings

Email & Online Marketing
9.0
WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
8
Landing pages
10
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
Not Rated
Triggered drip sequences
10
Reporting & Analytics
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Pre-Send Testing ()
Not Rated

Constant Contact Support

Very easy to work with
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Constant Contact

Very easy, been using it for 8 years and in the process have looked at a number of their competitors.
ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Unnecessarily complex
  • Adding images
  • Doing surveys
  • Adding to contact list
  • None
Yes - I just had Constant Contact create a mobile application for us, but have not used it yet.

Comments

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