TrustRadius
In AI We Trust!
https://www.trustradius.com/ai-virtual-sales-assistantConversicaUnspecified8.5124101
David Portnowitz profile photo
May 29, 2018

In AI We Trust!

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Conversica

Never had an issue. The team is responsive to my needs and always is there to provide an answer to any question.
We use it especially in our sales department to help plow through leads from events we attend or lists we generate. Conversica does a fantastic job of this task and saves our sales team a ton of time. It's integrated into our CRM and Marketo and works extremely well.
  • Cut down on the amount of time it takes for our sales team to find hot leads
  • Follows up with all leads
  • Alerts management if salesperson doesn't follow up
  • I wish I could edit more parts of the conversation
  • See all the available conversations at anytime and choose from them
Conversica has helped us scale up our recruiting efforts dramatically. Our bot always follows up, she stays on message, and we know she is going to do the right thing. We use it for all new leads that come in through the website, events, lead lists, etc. We never have to worry about the leads being followed up on and this makes our lives so much easier.
Leads respond to Conversica at a higher rate because they think it's a human and so they don't feel like they are being sold something or marketed to. They feel like they are having a conversation and therefore we get better returns.
  • Higher engagement rates
  • Higher conversion rates
  • More sales
Conversica is extremely well suited to work through a lead list and bubble up the best leads. If you come back from a trade show with a list of 500 leads that will just take too long to go through, then Conversica is ideal. We use Conversica in sales to ensure that all leads are followed up on and that the messaging is right 100% of the time. She's our most reliable salesperson!