First impressions and monitored results.
August 27, 2019
First impressions and monitored results.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Sales AI Assistant
- Customer Success AI Assistant
Overall Satisfaction with Conversica
We use this platform as a lead generation tool to support the Sales team. Some of the leads we upload are current or former clients, and some are cold leads generated from our internal lead sourcing team.
- It helps to initiate conversations that break through the clutter of the prospecting process.
- Conversica allows our Sales team to spend their time working legitimate leads as opposed to cold leads that might not truly materialize into closed deals.
- It personalizes what could be a cold lead gen process.
- The dashboard can be a bit confusing to navigate.
- I'd like to be able to change who leads are distributed to mid-campaign.
- I'd like to have more flexibility in how the conversations are crafted.
- It helps to bring in legitimate new deals. One closed deal via leads generated from Converisca pays for the yearly fee for the service.
- If any negative, I feel our sales team (some reps) lean on this as their sole prospecting tool.
- This has helped to improve our efficiency, ultimately promoting a stronger operational flow.
None were considered.