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"AI: How can I help you?" Very well!
December 03, 2020

"AI: How can I help you?" Very well!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Sales AI Assistant

Overall Satisfaction with Conversica

We use Converscia to scale our marketing inbound qualification efforts.
  • Handling volume.
  • UI with tool.
  • Service support.
  • Understanding the conversations.
  • Adapting different skills to different languages.
  • A positive effect on our marketing sourced pipeline.
  • Interactions with our target audience.
Responsive, listening and willing to adapt to our (customer) needs.
Implementation has some difficulties with adapting to our specific process and CRM system.
Usage of tool and adaption to our needs and established company that has proven it before.
When you don't have enough capacity to qualify all interest or want to nurture interest before handing it over to a Sales/inside Sales team.