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Conversica is a perfect complement for any sales and marketing team
December 03, 2020

Conversica is a perfect complement for any sales and marketing team

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Sales AI Assistant

Overall Satisfaction with Conversica

We're using Conversica as a compliment to our already large sales team. Conversica is being used to run campaigns across thousands of old and inactive leads to generate opportunities. Conversica is perfect for doing the heavy lifting, something that a human just doesn't have the capacity to do. We will also be using it as part of our general campaign set up. If we're doing ads, social etc. then Conversica will also become a part of that setup. It's a great link between marketing and sales teams. We're using Conversica in the lead generation team across marketing and sales.
  • AI automation.
  • Thousands of conversations at once.
  • Personalisation.
  • Conversational marketing/sales.
  • User interface.
  • Conversation editor flexibility.
  • Reporting capabilities.
  • Generating opportunities.
  • Unlocking revenue.
The support, account management and customer success teams have been awesome at Conversica. This is what I've been impressed with most. They are with the whole way from start to finish of setup to make sure your account is setup correctly and working as it should. It is so important to have a CS/AM team that will work closely with you and Conversica does that at a gold standard.
It took us months but this was for internal reasons and not due to Conversica. Without our internal barriers it would probably take around 2-4 weeks to get completely set up from start to finish. You have to set up an email for the assistant, the Salesforce integration, build conversations, there's quite a lot to set up but the Conversica teams help you through it.
I have not used any other or evaluated any other tools - Conversica came as a recommendation from an internal team member.
Conversica is perfect to reach out to huge batches of leads, something that any normal sales teams just do not have the capacity to do. If you get thousands of leads from multiple different channels then Conversica would be a great accompaniment to your general marketing and sales tech stack.