Deep in its niche, Affordable, Easy to use
September 02, 2022

Deep in its niche, Affordable, Easy to use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with ConvertPlug

We faced a very debilitating situation where studiopress and Getresponse pop-ups were not integrating (at all!) last year (Nov. 2021, HOWEVER, Getresponse has now resolved the gap). At that point in time, both the said platforms indicated that they do not support "third parties" and recommended "developer intervention" situation where we would be having nearly 250 pop-ups across the 70+ page website. We sought internal control (limited programmer dependency) and wanted a plugin that could fill this gap and convertplug came to our rescue big time! It is very affordable, charges are one-time (yes!) and pop-up customization, marketing and tracking depth are immense.
  • Integrates well with Wordpress, Studiopress (genesis) and all major email marketing software
  • Impressive variety of pop-ups and ability to customize those
  • "light loading" (less page load time) and mobile friendly for sure
  • Impressive "pop-up behaviour" customization ....right from "When and where on website" to "Which specific country" and much more
  • Adaptable to subscription or e-commerce website architecture as well
  • Look and feel of templates could use greater westernization. Colors tend to be more oriental/Bright oriented - However color pallets can be changed easily
  • Covert Plus: PLEASE also bring in a content locker!
  • Immediate ROI, Highly positive case use
  • Customer support could be faster
The above and various other plugins/software were either not compatible with some of our software OR were too expensive (often with recurring costs vs. one-time) OR offered too many add-on features that weren't needed. It took us nearly 40 expensive man-hours to test and narrow down on this particular plugin that met all requirements in a go

Do you think ConvertPlug delivers good value for the price?


Are you happy with ConvertPlug's feature set?


Did ConvertPlug live up to sales and marketing promises?


Did implementation of ConvertPlug go as expected?


Would you buy ConvertPlug again?


Very well suited for ANY serious website operator - be it services, info-products or e-commerce. It's not just list marketing but pop-ups. Basis our usage experience, we never found any restrictive-case use situations

ConvertPlug Feature Ratings

Website/landing page preview
Multi-step forms builder
Triggered pop-ups and banners
Customizable branding
Custom scripts
Landing page A/B testing:
Real-time analytics dashboard

Evaluating ConvertPlug and Competitors

Yes - It replaced pop-ups from Getresponse (GR). GR pop-ups, although free with their paid plans, were at that point in time (2011) not compatible with studiopress
  • Price
  • Product Features
  • Product Usability
It was a life-saver. At a breakneck, non-recurring price, it gives us exactly what we want: swift, light-loading, mobile friendly pop-ups that can run on studiopress and pass on subscriber data to Get Response.
No change. It was a stressful phase since there were many similar instances and we often had "1 step forward, 2 steps backward" deja-vus. However convertplus helped us tackle one of our biggest hurdles

ConvertPlug Support

1 business day response email support. Plenty of videos as well but if you need "human emails", got to wait
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Difficult to get immediate help
The company was kind enough to respond to our emails despite not purchasing premium support
We bought convertplus one-time. However their team UNFAILINGLY responded to every support email sent. I like that commitment of not "disowning" a customer, however small