Copper CRM is a great for Content Creators
November 03, 2025

Copper CRM is a great for Content Creators

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Copper

I utilize Copper CRM for operations for a social media content creation business. We use it to organize all of our brand relationships, track brand deals, and the pipeline stage for each brand deal until completion. Having the value of each deal also allows us to track revenue.

Pros

  • Pipelines
  • Integration with Google Suite
  • Tracking contacts

Cons

  • Integration with other platforms to add contacts like what Folk does
  • A more modern and clean design. It does feel slightly dated
  • Would love to have more integrations with other platforms like Kick, Mercury, etc.
  • Made it a lot easier to keep track of open opportunities to keep on track
  • Made it easier to check up on payments
  • Reduced the need for multiple subscriptions and combined it into one
It is, overall, a really great platform that works well and is mostly intuitive. However, it still looks a bit dated—perhaps an early-2000s design rather than a modern one, which would feel even cleaner and inviting. I hope they can update the design to look a bit better in the future.
I picked Copper because it integrates so easily with Gmail, and the cost was appropriate. HubSpot can become way too expensive over time.

Do you think Copper delivers good value for the price?

Yes

Are you happy with Copper's feature set?

Yes

Did Copper live up to sales and marketing promises?

Yes

Did implementation of Copper go as expected?

Yes

Would you buy Copper again?

Yes

It's simple enough for what you need and complicated enough for more advanced stuff. Some CRMs can be overly complex to the point that you do not end up using it for anything. The work becomes using the CRM rather than the CRM helping you work. Copper CRM allows me to get what I need done more efficiently and I'm not fighting with it to do what I want.

Copper Feature Ratings

8.0
Customer data management / contact management
8
Workflow management
9
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
8
Customer Service & Support ()
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
8.5
Task management
9
Reporting
8
9.0
Forecasting
Not Rated
Pipeline visualization
9
Customizable reports
Not Rated
5.0
Custom fields
Not Rated
API for custom integration
5
Not Rated
Role-based user permissions
Not Rated
Social CRM ()
Not Rated
Not Rated
Marketing automation
Not Rated
3.0
Mobile access
3

Comments

  • Melanie Raffa | TrustRadius Reviewer
    Melanie Raffa
    commented 23 days ago
    Hey there Thank you so much for your review Ive shared your feedback with the team. The design team is appreciative of your feedback and is definitely working on improving the look and feel of Copper. We hope to deliver an improved experience in the coming future. All the best Melanie at Copper

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