Reliable and easy to use
January 31, 2020

Reliable and easy to use

Ben Nichols | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with cPanel

We use cPanel and WHM for all web hosting solutions provided to customers, with some customers having direct access whilst others just have us (MSP) deal with changes as required.
  • DNS hosting.
  • Web hosting.
  • Built-in backup solutions - support remote backup locations at a cPanel level, not just WHM.
  • Templates for DNS, e.g. Google MX, O365 MX, etc.
  • Ability to create plans to resell.
  • Keeping reselling options easy to manage.
cPanel smashes any options out there - it is the industry standard and for good reason!
Has always been rarely required but when it is, it's easy to follow instructions from guides or support reps.

Do you think cPanel delivers good value for the price?

Yes

Are you happy with cPanel's feature set?

Yes

Did cPanel live up to sales and marketing promises?

Yes

Did implementation of cPanel go as expected?

Yes

Would you buy cPanel again?

Yes

Web hosting is definitely the strongest area that cPanel focuses on. They do this well and any aspects relating (FTP, MySQL, Emails, etc) are reliable. WHM itself is also very reliable and doesn't require much maintenance ensuring the customer experience is second to none.

cPanel Feature Ratings