Crazy Egg is crazy easy
June 01, 2016

Crazy Egg is crazy easy

Kyle Brice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crazy Egg

Crazy Egg was used throughout our departments. From developing ongoing user engagement strategy, to initial research and discovery for overall user experience, Crazy Egg is a platform that we would use with almost every client. It's a simple platform with a low cost that can actually provide huge value for a project. The number one thing Crazy Egg allows us to do is provide quantitative data for user engagement, which previously would require qualitative feedback.

Pros

  • Tracking page scroll, e.g. how far users are willing to scroll down the page.
  • Click tracking with visual heat mapping of results, identifying the most clicked on aspects of a site.
  • Mouse tracking, to determine which aspects users may be hovering over but not clicking, or aspects that users are having a hard time finding.

Cons

  • The free version only allows you track a limited number of pages.
  • Gathering statistical significance takes 30+ days, so to get actionable results you may have to run tracking software for multiple months.
  • The data doesn't always contain context. While the data is quantitative, sometimes you have to makes assumptions about user intent.
  • Does have the ability to slow down page load time, which is really only an issue if your site is already experiences page load speed issues.
  • Increased click through rate
  • Better time on page
  • Improved pages per session
Crazy Egg is a great product for basically any site. Obviously you'll want to tailor your use to match your site goals, and align with level of traffic. Crazy Egg really is transparent about what the platform can and cannot do. The only negative factor you may run into is a delay in page load time, resulting in milliseconds of additional load time.

Comments

More Reviews of Crazy Egg