Overall Satisfaction with Creatio (formerly bpm'online)
Creatio helps us in attracting customers and working with regulars. We actively use Creatio functions to work with leads, deals, marketing activities. This tool makes our sales more effective.
- High user adoption.
- Excellent overall functionality.
- A separate license is required to use the marketing unit.
- 30% Improving customer service.
- 40% Reducing the load on the sales team and contact center.
- 100% Preventing customer losses and pending sales.
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Creatio support is faster and more efficient with a user friendly interface. Creatio features seem more modern and the marketing department has more options. The system configuration is simpler and more intuitive.