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Creatio takes the pain out of switching systems.
June 25, 2020

Creatio takes the pain out of switching systems.

Bob Anasori | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio (formerly bpm'online)

We use Creatio across all departments at our company. We specially love the reporting / dashboards and ease of customization. Creatio has enabled sales, support, back office to have visibility to cross departmental information and eliminates data silos.
  • Quick implementation & Good time to Go Live - in less than a month we were fully functioning.
  • Successful implementation method and partner selection.
  • High user adoption across organization.
  • Ease of doing business with/ work with long-term.
  • Helpful technical support and customer success team.
  • Excellent overall functionality/support for business.
  • Flexibility of platform offered by low-code tools.
  • Knowledge base could use AI and better layout.
  • More integrations with 3rd parties.
  • Telephony integration.
  • Positive impact on ROI.
Creatio is easier, more cost effective and more up to date than other solutions we evaluated.
Creatio is great for any company including software, manufacturing. The marketing module is very robust. Sales can quickly get organized without much customization. The support module is really well put together as well but Creatio is not suitable for smaller companies that don't really have well defined departments.