Item: Crowdbabble
Rating: 8
Author: Chandler Elmore

Overall Satisfaction with Crowdbabble

Use Cases and Deployment Scope

We used a lot of social media analytics tools that failed to fully explain social media performance. Without these answers, we couldn't improve our social media outreach efforts for our clients. We used Crowdbabble across our company to help address our clients' needs and report metrics more completely.

Pros and Cons

Pros

You are able to come up with engaging content that appeals to social followers. This helps increase the organic reach of our clients on their social channels.
Reports are really customizable, easy to share with clients.
Tremendous customer support. I had a skype call with the founder!

Cons

Pinterest support is lacking, could be more robust.
Reports could offer more customization, sometimes elementary.

Return on Investment

It can be seen as redundant to the in-house reporting done by most of the social platforms.
Its enterprise costs more than some clients might be willing to cover.

Alternatives Considered

Buzzsumo

Buzzsumo shows you the most shared links and key influencers for any topic or website. Crowdbabble is more about overall account health and reporting.

Other Software Used

Asana, Google Search Console, Sprout Social, RavenTools, Google Drive, Bananatag, Google Tag Manager

Likelihood to Recommend

You can evaluate and solve problems connected to clients' social accounts in real time. You are able to show not only the issue but why something is an issue in the first place. The benefit is that our clients are fully informed and aware of our transparency.

Comments

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Crowdbabble is fun to say and easy to use