Item: D&B Hoovers
Rating: 8
Author: Verified User

Overall Satisfaction with D&B Hoovers

Use Cases and Deployment Scope

The main challenge our business has had with D&B Hoovers is the fact that it doesn't integrate with our current CRM system. This makes it a bit more difficult but not impossible to work with. The primary users of D&B Hoovers at our organization is the business development team. Each associate uses this software to search for key contacts in the businesses we are prospecting.

Pros and Cons

Pros

Provide accurate information on businesses
Easy to extract info to excel
User friendly

Cons

Making it integrate with most or all CRMs
Making it more cost friendly
Providing constant updates on the contacts as people move around

Return on Investment

It has had a positive impact on our sales team
It has minimized our prospecting time
We have been awarded more contracts due to the help of D&B Hoovers

Alternatives Considered

Honestly, because of our satisfaction with D&B Hoovers we have not actively looked into other alternatives in the last 8 years. We selected it originally because of the price, reputation, and we had a client using it at the time that recommended it.

Key Insights

Do you think D&B Hoovers delivers good value for the price?

Yes

Are you happy with D&B Hoovers's feature set?

Yes

Did D&B Hoovers live up to sales and marketing promises?

Yes

Did implementation of D&B Hoovers go as expected?

Yes

Would you buy D&B Hoovers again?

Yes

Other Software Used

Sage Timeslips, Microsoft 365, Sage Accounting

Likelihood to Recommend

There was one prospect that I was trying to get to and the department I would reach just acted the best they could as gatekeepers. Due to D&B Hoovers, I found a different contact who then ultimately helped our business secure a contract with. It would have been extremely difficult to reach that contact had it not been for D&B Hoovers.

D&B Hoovers Feature Ratings

Comments

Please log in to join the conversation

D&B Hoovers Synopsis

Software Version