DemandTools is a Salesforce Administrator's best friend.
July 03, 2020

DemandTools is a Salesforce Administrator's best friend.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • ReassignOwnership
  • Single Table Deduplicator
  • PowerGrid

Overall Satisfaction with DemandTools

It is used within the IT group mainly for updating Salesforce record (PowerGrid) and deduplicating.

We have mainly been running Salesforce with a single admin which leaves limited time to import data, dedupe, reassign ownership, etc. We have found that DemandTools has allowed us to perform these tasks in significantly less time than the manual tools Salesforce provides.
  • Quickly update Salesforce data (similar to editing in Excel).
  • Deduplicate records based on criteria that you can keep changing.
  • Reassign ownership when an employee leaves or changes roles.
  • User interface is rather dated.
  • PowerGrid could support more user friendly features like copying the entire table.
  • Allows for a smaller team.
  • Improves data integrity.
  • Efficient as you can save scenarios for future use.
It was recommended to us in 2012 and we didn't pursue alternatives as it worked perfectly for our needs.
Implementing or managing Salesforce, in particular in smaller teams. I think it would work well for an implementation partner, large teams, or small but I can only speak from experience with smaller teams. It was recommended by an implementation partner that said they use it for all of their implementations when loading in data.