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DemandTools Supercharges my Data Hygiene Workflows!
November 19, 2020

DemandTools Supercharges my Data Hygiene Workflows!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • PeopleImport
  • MassEffect
  • MassImpact
  • ReassignOwnership
  • MassBackup
  • Single Table Deduplicator
  • MassLeadConvert
  • Lead2ContactDedupe
  • Lead2AccountDedupe
  • Find / Report ID's

Overall Satisfaction with DemandTools

My organization integrates DemandTools with our CRM, Salesforce, to help promote data hygiene and to keep our records up to date. PeopleImport allows me to easily upload new contacts into my org's database and map data to all of our standard and custom fields. MassImpact scenarios work to update field values based on custom scenarios I've created, and Lead Conversion and De-Duplication scenarios ensure a high degree of data integrity to provide my end users with a streamlined experience, and less hassle for me as a CRM adminstrator.
  • Easily and quickly handles large data imports via spreadsheet.
  • Able to replicate frequently used scenarios to conduct regular data hygiene.
  • Updates are pushed to CRM quickly and effectively - never had a misstep!
  • User interface feels outdated.
  • Selections when processing certain actions not very intuitive.
  • Occasionally lead, contact, and account matching steps do not work correctly.
  • Saves hours of work per week when it comes to data imports / updates.
  • Allows my org to centralize responsibility and set standards for data integrity.
  • Automating monthly updates to custom fields on contacts that we use to target our mailing lists has vastly improved our email marketing metrics.
DemandTools is great for large imports or updates to data in our CRM. I would not recommend it to somebody without training them first on what they'd like to accomplish, as I don't feel like I have really grasped the extent of it's capabilities even after 3 years of using the platform. One can become confused about making the right selections every so often in the processing steps, and it's easier to fall back into using saved scenarios that others have created.

With that said, if your data import or update need is relatively straightforward, there's no more efficient way to accomplish your task than with DemandTools.