Deputy is the time keeping leader!
Updated March 03, 2023
Deputy is the time keeping leader!

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Deputy
Deputy is used by 3 key managers. Allows the managers to create shifts and view employees attendance, punctuality, and run reports to analyze paid time off. Unlike ADP's time keeping module, we do not enter pay rates in Deputy in order for these managers to use the system without having access to certain confidential information.
- Customer agent tries hard to help.
- Report writer offers many options and configuration.
- Export to CSV is easy to use.
- customer service is now available by phone!
- Export to ADP Workforce needs different columns than currently offered. We need earnings code 4 and not 3. Haven't figured out how to change it.
- Some agents are more knowledgeable than others, not sure if it's due to training.
- Report building isn't always self-explanatory.
- Need help with building a report with both hours worked AND paid time off that can be uploaded to ADP
- Time savings in reviewing and approving time sheets.
- Cost savings compared to ADP timekeeping module that requires their "clock" to be used. We love using the iPad!
- Employees don't need a badge to clock in and out.
- hours worked can be reviewed by the employee on the iPad
I can create shifts in Deputy and change on the timesheet before approving, without having to change the shift in scheduling. Often times our managers ask employees to start work earlier than scheduled, and we need the flexibility to approve it on employees' timesheet.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
No
Would you buy Deputy again?
Yes
Using Deputy
34 - management, supervisors, admin, welding technicians, machinists, production, operations
1 - some IT background and familiarity with timekeeping systems
- accurate recording of start and end times
- history of absences (when employees take time-off)
- ease of approving clock in and out times
- warning when employees don't follow shift and lunch times
- timekeeping report is exported to pdf and emailed to each employee for approval
- savings with using an iPad vs renting a timeclock
- export to a report that can be uploaded directly to ADP for payroll processing. Right now the report only shows hours worked, not paid time off
Evaluating Deputy and Competitors
Yes - ADP Workforce time and attendance
- Price
- Product Features
- Product Usability
Ease of use is important because it saves time in reviewing employees' clock in and out, and lunch times.
I would've selected Deputy in a heartbeat. The implementation could've been a bit easier if the salesperson was allowed more time to assist companies with less than 50 employees
Deputy Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
No. We only need basic support
customer agents are very polite and professional, but I can't describe a particular situation when an agent provided us with exceptional support