An excellent solution for entering and managing timesheets
Updated February 28, 2023

An excellent solution for entering and managing timesheets

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Our organization primarily uses Deputy for check-in/check-out functionality as well as absence management. Both functions are in the software are well designed and perfect for our requirements.
  • User friendly interface.
  • Easy timesheet approvals.
  • Easy timesheet exports.
  • Absence and leave management could be improved a little bit.
  • Integration with payroll systems -- there is some integration with some providers, but not ours specifically
  • Better exception management -- for example if a user forgets to check out and remembers to do so on their drive home, they should be asked to justify their check out away from company premises and enter their actual check out time.
  • Significant cost savings from timesheet data entry.
  • Significant cost savings from payroll accuracy.
Too far back to remember other alternatives reviewed. But Deputy was the simplest and most user-friendly solution that accomplished exactly what we needed to do, and at a reasonable price.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Described previously.
Extremely simple to start using it. Get users to install the app on their phone, set up a kiosk, set up user accounts, and you're good to go.
Primarily suited for offices where remote work is not done heavily.

Using Deputy

30 - Office and production workers
2 - Bookkeeper and HR
  • Timesheet tracking
  • Vacation / leave
Very straightforward... does exactly what it is supposed to

Evaluating Deputy and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation

Deputy Implementation

Change management was a small part of the implementation and was well-handled
  • Getting users to remember to punch in and out for timesheets

Deputy Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Needed help to issue notifications under certain conditions and they provided clear guidance on how to achieve this
Efficient at solving the problem, didn't really log an improvement opportunity that would have made it even better

Using Deputy

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Review and approve timesheets
  • Export timesheets
  • Mass approval under certain conditions being met
  • Email notifications for issues with timesheets