Item: Deputy
Rating: 8
Author: Sara Gehrmann

Overall Satisfaction with Deputy

Use Cases and Deployment Scope

We have used Deputy for many different things. Primarily, and most obviously, timesheet scheduling. It also allows our employees to tell us when they will be unavailable for work, as they can enter this themselves, in either unavailability or leave applications. We also store a lot of their hr information in there, including notes and payroll info, and we keep their licenses & tickets in there so we know who is and isn't qualified for a specific type of work while scheduling.

Pros and Cons

Pros

Timesheet scheduling & alerting employees of schedules
Ease of use - the guys can easily clock in and out and adjust time sheets as needed
Communication with our accounting package - it integrates seamlessly with Xero and speeds up payroll significantly.

Cons

If we could store documents against each employee that would be a big help.

Return on Investment

Payroll accuracy for sure
Project labour planning
General employee management, organization, & communication.

Alternatives Considered

We have not used another software aside from deputy, timesheets were manually entered. We chose Deputy for the integration possibilities, ease of use, and time-saving capabilities in scheduling and payroll. We knew that overall communication was a point to improve which is what we wanted from our software system.

Key Insights

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

I wasn't involved with the implementation phase

Would you buy Deputy again?

Yes

Usability

The system is easy to teach to new employees and they find it simple, logical, and clear in doing what they need to do when entering their timesheets, applying for leave, adjusting existing timesheets, etc. It has been usable on all phone models our employees have and works the same on each so everyone can assist each other and communicate easily.

Implementation Rating

I was not involved in this process, but from what I know it was a very simple system to set up for the office and then download on each employee's personal phone so they can enter their timesheets. There wasn't any trouble with integrating it with Xero either, as far as I am aware.

Other Software Used

Xero, simPRO

Likelihood to Recommend

We have been able to schedule employees to specific job areas, which they see on their schedule, and help prepare them for their week. This is a feature they are openly happy about. If the work is not shifted work-based I'm not sure Deputy would necessarily be a game-changer, but it is still a great place to enter leave and timesheets that employees can access easily and will integrate well with your payroll system.

Comments

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A cost effective solution to scheduling and employee management.