Say goodbye to paper timesheets with Deputy!
Updated February 28, 2023
Say goodbye to paper timesheets with Deputy!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Deputy
Before Deputy, we used paper timesheets. This was a cumbersome process as our employees would forget to fill them in or hand in their timesheets altogether. We started using Deputy to streamline our timesheet process as well as reduce paper waste and we haven't looked back. Our employees downloaded the app onto their smartphones and are able to record their times with the information available to me immediately. Deputy integrates seamlessly with Xero and the payroll process time has reduced significantly with the use of Deputy. Deputy has many features. We don't use them all as we are a small business but can see how they can benefit businesses of any size in any industry.
- Integrates well with Xero.
- Reports are very easy to create.
- Deputy is very easy to learn.
- Award interpretation and breakdown are excellent.
- The customer service is excellent.
- I have found that when I create a schedule, employees seem to create a new unscheduled shift rather than using the scheduled shift that I have published. Can you not allow an unscheduled shift to be created if there is a scheduled shift already published?
- When you Start of End a shift, can you make the 'Submit' button more prominent so they don't forget to press 'submit'.
- Deputy has definitely saved time with weekly payroll.
- The onboarding feature has reduced time setting up a new employee.
- Payroll accuracy is second to none.
- Reporting is very easy and made it easier to run reports especially for those required for the Boosting Apprenticeships Subsidy where timesheet evidence is required.
I found Deputy more user-friendly and a nicer online experience. I only trialed Timesheets.com for a short time and didn't really like the experience.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes
Using Deputy
5 - 4 are employees who use the timesheet function. 1 is an admin staff who manages the payroll.
1 - administration, payroll
- Timesheet Entry
- Payroll
- Running reports
- Employee onboarding
- employee onboarding
- not sure yet
Evaluating Deputy and Competitors
- Product Features
- Product Usability
- Product Reputation
It replaces the use to use physical timesheets. The convenience is excellent being an app that can be downloaded onto each of our employees phones. The integration with Xero makes light work of payroll.
I don't think i would change anything.
Deputy Implementation
- Implemented in-house
- none really
Deputy Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. I didn't know there was premium support.
I was entering a new employee and needed a pay rate scale adjusted to how we schedule our days (ie 4 x 8 hour days and 1 x 6 hour day rather than 5 x 7.6 hour days). Deputy was able to make me a custom rate in a very timely manner. I was very impressed.
Using Deputy
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Timesheet Entry
- Approving timehseets
- Exporting timesheets
- Running reports
- The onboarding took a little getting used to
Yes - it works very well. We have had no issues at all.