Say goodbye to paper timesheets with Deputy!
Updated February 28, 2023

Say goodbye to paper timesheets with Deputy!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Before Deputy, we used paper timesheets. This was a cumbersome process as our employees would forget to fill them in or hand in their timesheets altogether. We started using Deputy to streamline our timesheet process as well as reduce paper waste and we haven't looked back. Our employees downloaded the app onto their smartphones and are able to record their times with the information available to me immediately. Deputy integrates seamlessly with Xero and the payroll process time has reduced significantly with the use of Deputy. Deputy has many features. We don't use them all as we are a small business but can see how they can benefit businesses of any size in any industry.
  • Integrates well with Xero.
  • Reports are very easy to create.
  • Deputy is very easy to learn.
  • Award interpretation and breakdown are excellent.
  • The customer service is excellent.
  • I have found that when I create a schedule, employees seem to create a new unscheduled shift rather than using the scheduled shift that I have published. Can you not allow an unscheduled shift to be created if there is a scheduled shift already published?
  • When you Start of End a shift, can you make the 'Submit' button more prominent so they don't forget to press 'submit'.
  • Deputy has definitely saved time with weekly payroll.
  • The onboarding feature has reduced time setting up a new employee.
  • Payroll accuracy is second to none.
  • Reporting is very easy and made it easier to run reports especially for those required for the Boosting Apprenticeships Subsidy where timesheet evidence is required.
I found Deputy more user-friendly and a nicer online experience. I only trialed for a short time and didn't really like the experience.

Do you think Deputy delivers good value for the price?


Are you happy with Deputy's feature set?


Did Deputy live up to sales and marketing promises?


Did implementation of Deputy go as expected?


Would you buy Deputy again?


It is very easy to learn and use. The system is reliable. There have only been a couple of occasions where Deputy was down. The online experience is very good.
It was very easy to set up and integrate with Xero. In the beginning, I had a problem with the Award we use as we do 4 x 8 hour days and 1 6 hour day so I needed some adjustment with the breakdown of hours. I contacted customer service and help was very quick and efficient and a custom resolution was found. I was very impressed.
Xero, Quotient, Dext Prepare (with Receipt Bank)
Deputy is well suited to businesses that have staff that works at different sites/locations as staff can clock on and off on their own mobile device and a location/time stamp can also be viewed by the employee.

Using Deputy

5 - 4 are employees who use the timesheet function. 1 is an admin staff who manages the payroll.
1 - administration, payroll
  • Timesheet Entry
  • Payroll
  • Running reports
  • Employee onboarding
  • employee onboarding
It is an easy app to use for all staff and it integrates well with Xero.

Evaluating Deputy and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
It replaces the use to use physical timesheets. The convenience is excellent being an app that can be downloaded onto each of our employees phones. The integration with Xero makes light work of payroll.
I don't think i would change anything.

Deputy Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No. I didn't know there was premium support.
I was entering a new employee and needed a pay rate scale adjusted to how we schedule our days (ie 4 x 8 hour days and 1 x 6 hour day rather than 5 x 7.6 hour days). Deputy was able to make me a custom rate in a very timely manner. I was very impressed.
The support was excellent, my issue resolved quickly and staff were friendly and professional.

Using Deputy

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Timesheet Entry
  • Approving timehseets
  • Exporting timesheets
  • Running reports
  • The onboarding took a little getting used to
Yes - it works very well. We have had no issues at all.