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Deputy is good but doesn't quite make it to top shelf
December 31, 2021

Deputy is good but doesn't quite make it to top shelf

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

I use Deputy for rostering and timesheets. Previously employees had to write their times down on a hardcopy timesheet. Using Deputy allows staff to access roster and timesheet from anywhere and means I do not have to store hardcopy timesheets, etc.
  • Schedules are easy to read.
  • Able to easily differentiate between staff e.g. Clinical and Reception.
  • Timesheets are easily confirmed and approved.
  • I haven't previously used online rosters or timesheets so hard to compare. However, I find it can be quite clunky... approving leave is a bit of a process.
  • Ideally, when logging on to Deputy the current schedule and timesheet would be displayed. It seems I always have to change the date fields to align with the current date.
  • Definitely saved at least an hour per week.
  • Instead of double-checking manual calculations of timesheets, I simply check the timesheets in Deputy just once!
  • It is good to have an electronic record.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

As previously stated I feel Deputy is a little clunky. I don't complete a timesheet however my staff does, and sometimes they find it clunky and not quite as easy to use. Also, as previously stated, Leave could be more streamlined.
I believe Deputy is a really good little tool for smaller businesses.
New employees - employee onboarding is a great feature, however, it does not populate the employee's personal details (e.g. address field, next of kin). This can cause confusion to the new employee when I ask them to complete their personal details. I'm not particularly enamoured of the leave requests and processing however this is probably something I need to set up better in Deputy and Xero. I think using Deputy in a large company would be onerous.