Deputy Reporting for Duty! Overall a very helpful platform that streamlines scheduling and staff communications.
December 29, 2021
Deputy Reporting for Duty! Overall a very helpful platform that streamlines scheduling and staff communications.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Deputy
I use Deputy for staff scheduling and staff communications of the DTC/Hospitality department here at the winery. We do not use it company-wide and we do not use it for timecard management.
- Creating a schedule of part time workers based on their reported availability
- Maintaining a communications channel with part-time staff members that are rarely on duty at the same time
- Creating a schedule across several different job duties in a multi-role hospitality environment and a crew that is sometimes cross-trained for multiple job assignments
- I have been disappointed at the ability to customize individual worker preferences without outright hard limits to hours permitted per week. (i.e. Person A likes to work 2-3 times per week while Person B prefers 4-5. Person C likes shorter shifts while Person D likes longer shifts) For this reason, I am not able to use the auto-scheduling function as I'd hoped.
- There are odd and annoying glitches in the app. For example, the dropdown of staff available for particular shift auto scrolls when I move my mouse, sometimes making it quite difficult to select the employee I'm targeting without creatively moving my mouse in and out of the dropdown menu. This started happening a few months ago. Another example: When an employee is using the Unavailability feature and selects a "begin" date, the app always plugs the PREVIOUS day's date into the "end" date field. This causes some of my employees to have difficulty making their entries.
- We do not use the app for timekeeping. Very disappointed that, despite that, the app always lists staff as late to work. This should be something that we can turn off since we don't use it for clocking in or out.
- Would love it if the News Feed had more formatting options (i.e. bullets, bold, italics, that sort of thing.)
- Deputy has automated the process of employees trading shifts, seeking coverage for shifts, and other ongoing schedule management that used to always fall on my plate as the facility manager. So nice that the crew can take care of these things on their own now!
- The news feed with the option to require a confirmation from staff has been a great way to save time and labor costs by getting important information in front of my large part-time staff without the need for frequent staff meetings.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes