Item: DocuSign
Rating: 10
Author: Verified User

Overall Satisfaction with DocuSign

Use Cases and Deployment Scope

I think I have seen the use of this product. I'm with the company from one and a half years, so I have been seeing it since I joined. I think to having a copy of contract signed by both parties and then even for the job offers when we send it to the candidates, get it signed and then have it, so it's fairly easy because it's online and it gives the opportunity for both parties to not meet physically but just still get the contract done.

Pros and Cons

Pros

You don't need to physically go and sign the contract, like on physical paper takes their digital signature and then the both parties can sign on and agree on. So the mutual consent, mutual contract is complete without spending much time of commute and everything. It makes it really fast the process, so it's not dependent to meet physically, it makes it faster.

Cons

I don't see any cons because it's serving the purpose, but in future I think what it can include is more security. Because right now if I see if multiple people have access to an email, they kind of have access to the document or it is not supposed to. But in real world sometimes it is like this. Both the spouse will have access to the same email. That way they both have access to the sign it on behalf of each other probably, and the other person won't get to know that.

Return on Investment

I don't think I would be the right person to answer this question, but definitely as I said, it makes processes very fast. So your customers, our clients are not waiting to move to the next stage to go to the next stage once the contract is signed and then that doesn't give them opportunity to go and shop elsewhere. So I think that's a positive.

Usability

I think I gave their rating like 10 I think for recommendations and because I think when it started it was one of a kind, it was only one in the market to do that kind of functionality and they're improving. Earlier I used to just type my initials or type my name, but now you can actually sign it with additional signature. So I think they're improving.

Alternatives Considered

Adobe Acrobat Sign

I don't think I've seen anything like DocuSign in the market. Well I think now Acrobat has a product similar to it, but it's not exactly same people can use it to sign. But it has come recently, not a long back. DocuSign has been in the market since long, so it still has the market.

Key Insights

Do you think DocuSign delivers good value for the price?

Yes

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

Other Software Used

dbt

Likelihood to Recommend

Well suited for making any agreements or contracts. Acceptance of job offers, acceptance like a contract or when we are making with the third party or a customer. I think it's well suited for those scenarios. I think it's not suited for any in the tech development where we do the sign off on the requirements or anything. I don't think we can use it there.

Comments

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