Head of CRM and Power User of Domo
Phil Irvine | TrustRadius Reviewer
November 23, 2018

Head of CRM and Power User of Domo

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Domo

Domo is used as a report visualization tool for every functional area at our company: finance, marketing, operations, product, and tech. We use it to surface everything from post campaign reporting to tracking company wide KPIs
  • Great user interface
  • Flexibility with incorporating and using filters to parse through data
  • Easy to export functionality
  • Sharing of cards is sometimes a challenge where specific access rights have to be set
  • With some reports there is a lack of flexibility with visualizing data comparisons between different time periods
  • Sometimes data update speeds can be a little slow
In my experience, Domo has been a lot more straightforward to set up data sets and visualizations for multiple users to have access to. I think the ability to share reports and export information is also a lot easier than experiences I've had with Tableau
Domo has been great for us here, we have integrations with Snowflake, Google Analytics, Sailthru, Custora, and Zendesk that have all been seamless.
Even though we've had some minor hiccups with sharing some cards, sharing data has been a huge benefit that Domo provides. We have multiple folders and tabs set up for various departments to isolate reports necessary for them to view and use. Additionally, it's easy to share one-off reports on the fly as well.
Domo is a great report visualization tool for organizations that have a solid underlying infrastructure where their data is consolidated. In my company's instance, we have a data warehouse that captures the majority of our company-specific data. Having Domo sit on top of that and set up to pull in information directly from there has been vital with having accurate reports.

Domo Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
9
Report sharing and collaboration
9
Publish to Web
9
Publish to PDF
9
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
9
Multi-User Support (named login)
9
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
10
Dedicated iOS Application
8
Dashboard / Report / Visualization Interactivity on Mobile
9