Review of DonorPerfect
Overall Satisfaction with DonorPerfect
DonorPerfect is being used at my nonprofit organization as the primary system we use to collect donations from our supporters. My small team uses it from entering donations manually and from online forms, creating events, running reports and as our integration with Constant Contact email system.
I personally have been using DonorPerfect two years after using another fundraising software program. The program is very easy to use, and if I need additional help, customer services is only a phone call away. It’s convenient to have the online forms available so you set them up and don’t have to worry about them and it’s easy for our donors to make one-time gifts, monthly gifts, sign-up for events and we even use them for our volunteer hours.
Pros
- Online forms for one-time donations, monthly donations and event management.
- Running reports on specific fundraising needs including monthly reports to finance and generating automated reports to send to the fundraising team is important to do.
Cons
- We are able to request new and improved ways to speed up what we do, however it is slow getting these changes and a number of individuals need to also want them.
- Entering donors and their gifts.
- Mail merge templates
- SmartActions
- Online forms has made it so much easier for us to receive online donations especially when the majority of our donors still send checks.
I have used Raiser's Edge for many years and was extremely familiar with the product, when I moved to another nonprofit organization that was using DonorPerfect, I needed to get up to speed on DonorPerfect, including the terminology. DonorPefect does a lot of things that RE did, but RE has so many other features.
Do you think DonorPerfect delivers good value for the price?
Yes
Are you happy with DonorPerfect's feature set?
Yes
Did DonorPerfect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of DonorPerfect go as expected?
I wasn't involved with the implementation phase
Would you buy DonorPerfect again?
Yes
Comments
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