Overall Satisfaction with Drift
Drift is used by the Business Development team to communicate with prospects when they first reach our site. It allows us to quickly answer questions and determine interest levels in a more efficient manner than filling out forms and relying on email communication.
- Very easy to use
- Integrates well with Slack
- Drift has seriously improved our ability to communicate quickly and efficiently with customers and prospects
- There seems to be a delay with the Slack integration which has caused us to miss a few questions
- Increased MQLs
- Faster time to meetings scheduled
I have not reviewed any competitors of Drift