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Good product, great company.
May 26, 2018

Good product, great company.

Jeff Bramhall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Drift

We use Drift on our sales and sales engineering teams. We use it to help our prospects get better connected with the right resources. We use it to gather information from our prospects to qualify them as potential buyers.
  • Rapid development process
  • Close relationship with their support
  • Gives us a meaningful advantage over our competition
  • More active updating between Drift and Salesforce would be helpful
  • Exporting conversations is buggy
  • There's only one - IT IS EASIER FOR OUR PROSPECTS TO INTERACT WITH US.
If you have a relatively easy product to sell, it would be absolutely essential. There's also something to be said for working with a company that has a lot of momentum.