Solid Chatbot for most businesses.
May 31, 2021
Solid Chatbot for most businesses.
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Chat
Overall Satisfaction with Drift
We use Drift across Sales and Marketing at my organization. Prior to Drift, we did not have an active way to communicate with website visitors.
- Live chat
- Appointment Scheduling
- Auto-Responders
- Chat window pop up delayed sometimes
- Chat box could use a facelift
- Chatbot
- Live chat
- Reporting
- Increased lead generation
- Reduction in cycle time
- Improved customer experience
- Zendesk Chat (formerly Zopim)
Drift supplied all we needed at this point in our business. Functionality and pricing were the key drivers in our decision to move forward with Drift.
Do you think Drift delivers good value for the price?
Yes
Are you happy with Drift's feature set?
Yes
Did Drift live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Drift go as expected?
Yes
Would you buy Drift again?
Yes