Current User Happy with Product but Hoping for Price Break
December 19, 2023

Current User Happy with Product but Hoping for Price Break

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We use Dropbox as a central file server for our team. Because we are small, we don't employ a full-time IT dept so we find Dropbox easy enough to use and secure enough to satisfy our clients' security requirements. It allows us central access to files without worrying about versioning issues, overwrites, etc. We manage shared client visual assets, archived job dockets, and work-in-process dockets through Dropbox.

Pros

  • Gated access to files/folders with easy-to-use management of access
  • User-level integration (Finder access/ online access)
  • Disk space management

Cons

  • Pricing is getting higher than in the past
  • Integrating with third-party apps
  • Customer service - review the current use case and provide recommended actions to enhance the experience of new features and/or provide a way to maximize value by steering users to a plan close to their current use case
  • Saved us the cost of a full-time IT dept
  • Reduces the time to onboard new team members
We started using Dropbox first and didn't feel the need to change our file management structure once we implemented Microsoft 365 for our email/Teams management.

Do you think Dropbox delivers good value for the price?

No

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

File management and access to common files for projects and teams
Small company looking for an easy-to-implement solution for files and storage online
Shared project access for teams inside and outside of the organization to provide easy access to specific files
Review and feedback for proofs and production-level documents to ensure alignment and correct information is clear

Dropbox Feature Ratings

Versioning
8
Video files
8
Audio files
8
Document collaboration
8
Access control
8
File search
8
Device sync
8
User and role management
8
File organization
9
Device management
8
Performance
8
Reliability
8
Storage Reports
6

Comments

More Reviews of Dropbox