4 out of 5
December 19, 2023

4 out of 5

Jennifer Holt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We use Dropbox primarily for its file-sharing capabilities. We all need to have access to files that can be updated quickly and readily so that they may be accessed by our field technicians. All of our employees use this on a daily basis and access it from both the desktop and mobile applications.

Pros

  • Shares our SOP's across the company.
  • Shares our current project list with all managers.
  • It is user friendly.

Cons

  • When using the applications from my desktop, if two people are in the same document, there will be conflicted copies. It would be nice if the updates occurred in real-time and were immediately updated for all users.
  • It can be a little slow at times.
  • When your hard drive does not have enough space, the shared files won't update. It also does not notify you that the files are unable to update.
We use both programs for our business. Teams are more real-time and are mainly used by our management team. Dropbox is used by our entire team and seems to give easier access to our field technicians. It is much easier to access by mobile devices and is preferred by our field team.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

Overall, Dropbox meets our company's needs. The updates being in real time would be helpful. We end up with so many conflicted copies in our main files! Also, it would be really nice if, when there was a conflicted copy, it would highlight what the differences are to make it easier to resolve.

Dropbox Feature Ratings

Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
8
Access control
8
File search
8
Device sync
6
User and role management
9
File organization
9
Device management
9
Performance
8
Reliability
8
Storage Reports
8

Comments

More Reviews of Dropbox