Solid File Sharing Application
December 27, 2023

Solid File Sharing Application

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

Our primary use is to share files with partner organizations. We receive client referrals from those organizations, which often have already created or reviewed important documents. Being able to receive those documents saves us time and effort. Email would not be a suitable alternative due to PII in the documents that we need to protect.
  • Simple user interface
  • Excellent reliability
  • Ease of sharing files
  • The administrative roles available are somewhat limited. As the account owner, I have the ability to make any changes, but aside from a user management role, I don't have any other ways of granting targeted permissions. There is no permissions management role, for instance. I would need to grant complete control of the account to someone in order to enable that.
  • Dropbox has reliably filled a need for us.
Dropbox was in use here when I was hired to bring our IT department in-house. We evaluated Virtru, which we also use for email encryption, but with the low cost of Dropbox and its suitability for our needs, we found it did not make sense to switch.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox go as expected?

I wasn't involved with the implementation phase

Would you buy Dropbox again?

Yes

Dropbox is a good tool for file sharing between groups where some of the people needing access are outside of our organization and email is not an option due to the sensitivity of the information. It is less suited for situations where fine-grained access control or frequently changing permissions levels are a requirement.

Dropbox Feature Ratings

Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
7
Access control
7
File search
7
Device sync
Not Rated
User and role management
3
File organization
6
Device management
Not Rated
Performance
8
Reliability
10
Storage Reports
8