Your one stop shop for data and document management.
June 29, 2025

Your one stop shop for data and document management.

Christina Owens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

Dropbox was initially a personal solution, born out of frustration after losing a hard drive containing all my data. That was in 2008. By 2013, I had launched a small business, and Dropbox was my vault! I have 17 years of experience with their sustainability, tech support, customer service, including my panic moments when they rescued my data from a mistaken deletion, advice on my growth, and storage size. My company and I have truly tested them, and honestly, I wouldn't trust anyone else to store my data. There are no ghosts, just real people ready to help whenever you need it. Now let's talk budget. I, along with many of the clients that I serve, are entrepreneurs, consultants, startups, and very small businesses. Dropbox is perfect for all! This is a low-budget service with high-value security. You can grow your bill when your business grows. Management of documents, folders, graphics, videos, and any other digital asset is extremely easy to work with, change, edit, and share. If you can navigate Windows, you can navigate Dropbox. So, 10 out of 10, 5 stars, Dropbox is the winner!

Pros

  • Document Management.
  • Team Sharing and Collaboration.
  • Information Security.
  • Customer Support.
  • Technical Support.

Cons

  • Honestly, can't think of anything.
  • A huge impact is data security and sustainability.
  • A huge impact in cost savings.
  • A huge impact in collaboration, file sharing and document storage.
  • A huge impact on document management for customer account.
So easy.
I started with the best, Dropbox.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

Dropbox is great for everyone. Data on a hard drive is no longer secure. Learned the hard way when a hard drive fried. It's great for families, students, artists, entrepreneurs, consultants, small businesses, startups, graphic designers, and photographers. Did I leave anyone out?

Dropbox Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10

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