Great value, no hassle!
December 11, 2022

Great value, no hassle!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox Sign

We use it in the hiring process to send applications and relevant paperwork to applicants. Most people no longer have printers at home, and using Dropbox Sign removes an obstacle to getting documents completed and returned in a timely manner. We also use it to send updated documents to clients and employees whenever an amendment is made to an original agreement.

Pros

  • Notification of status of document sent (opened, reviewed, completed etc).
  • Sending reminders of pending documents.
  • Ability to create and use templates for standard documents.

Cons

  • Make it easier to identify to signers any required fields that were missed and are causing an error.
  • Make text box numbers invisible to signers.
  • Cost savings - less expensive than other options.
  • Less paperwork.
  • Less time spent during the hiring process.
I have had a few signers indicate that they encountered some trouble while filling out forms sent to them. My guess is that they tried to skip over a required field and encountered an error as a result. If this is the case, there should be a clear indication of what the problem is and how to resolve it (e.g., an omitted required field highlighted with a message to complete it).
I have not used all the features available, but the ones I have used are easily configurable (adding a company logo, creating and using templates). I have not had any issues with the customization options that are available or with the compatibility of documents uploaded for use and sent to signers.

Do you think Dropbox Sign delivers good value for the price?

Yes

Are you happy with Dropbox Sign's feature set?

Yes

Did Dropbox Sign live up to sales and marketing promises?

Yes

Did implementation of Dropbox Sign go as expected?

Yes

Would you buy Dropbox Sign again?

Yes

In the hiring process, we need to send out applications and make them easy to access, view, complete and return to us. Dropbox Sign meets those needs. It is also helpful to be able to track the document and know when the signer has received and viewed it. That way, if there is a delay in returning it, we can reach out and follow up.

Evaluating Dropbox Sign and Competitors

Yes - DocuSign. They wanted to double the price of subscriptions based on the number of documents (job applications) we sent out. It was a bad return on investment because they charge per send, whether or not those sends yielded results.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
The price could not be beaten by the competition, and I received feedback from a current user who testified that it was good value for money and delivered as promised. Being a small business with limited resources, this is exactly what we need, and it meets the intended purpose and provides what we need it for.
I wouldn't.

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