Great tool that is easy to use and immediately delivers value
November 13, 2019

Great tool that is easy to use and immediately delivers value

Benjamin Ludigs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynamic Yield

We are using DY on a daily basis to steer our revenue towards daily targets, via personalized content.
The ownership of the tool sits with the sales department, which aims to subtly influence the customer on his/her journey to a purchase. It gives us the opportunity to change the UX as well as dynamically personalize content without the involvement of our IT department, which makes the execution of changes much faster.

Pros

  • Quick responding customer service that is local.
  • A powerful tool in the hands of the right people.
  • Quick and easy implementation and close onboarding support.

Cons

  • Easier custom design solutions.
  • ROI immediately positive within the first month of implementation.
  • Fosters a culture of experimentation.
  • Decreases load on IT departments.
  • Better and more local customer service.
  • More optimization options.
  • Trust in the team.
The support is super fast and responsive 24/7. Further, we really value the local support with people on the spot if needed.

Do you think Dynamic Yield delivers good value for the price?

Yes

Are you happy with Dynamic Yield's feature set?

Yes

Did Dynamic Yield live up to sales and marketing promises?

Yes

Did implementation of Dynamic Yield go as expected?

Yes

Would you buy Dynamic Yield again?

Yes

If you are a customer-centric company, this is the right tool to get ideas into execution very fast.

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