Dynamic Yield The Personalisation Powerhouse.
April 27, 2025

Dynamic Yield The Personalisation Powerhouse.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynamic Yield

Dynamic Yield is primarily a no-bottleneck tool we use to personalise content on our website. Although the initial CSS set-up takes time, the payoff has been very fruitful. Unique customisable templates, quick hotfixes on webstore enhancements, and a large variety of campaign types that can be previewed and published in real-time make Dynamic Yield the ultimate game-changer for tailored experiences. Not only will guests see content relevant to them, but this can also be tweaked over time through testing methods that utilize slick components, allowing for effortless measurement. Dynamic Yield also takes A/B testing to another level; users can split allocations beyond just the 50/50 threshold. Additionally, a powerful dynamic allocation method can be applied, whereby components with higher engagement will take precedence, making them more prevalent. It solves the business problem of not having enough data-driven actions, without requiring the involvement of a complex development team. Dynamic Yield has shifted from becoming a tool we occasionally use to gather insights to a business necessity imperative for making data-driven decisions.

Pros

  • Dynamic allocation.
  • Addressing cart abandonment issues.
  • Affinity-based targeting.
  • Pop-ups and banners.

Cons

  • Brand templates could need complex CSS/custom code.
  • We'd like to see a little "i" next to specific labels, which elaborates on what is meant. For example, when I hover over "Dynamic allocation," I get something like "An advanced form of A/B testing where the best-performing variations receive higher traffic."
  • Jargon (for example, for audience targeting) can be overwhelming for new users; therefore, clearer, user-friendly explanations are needed.
  • 20% increase in bookings from repeat visitors due to retargeting efforts.
  • Pop-ups appearing after a short idle time recapture users by up to 35%.
  • 17% higher CTR through A/B testing on various component types (like dynamic content, overlays, visual edits, multi-touch).
Preview tools help you see what's going to happen before going live with an activation or campaign. Editing and publishing are done in real-time, eliminating any FIFO uniform job queues and increasing efficiency. The reason it falls slightly short of a 9 is that there is a steep learning curve that can be challenging if one doesn't devote a significant amount of time to learning.
It's mostly the speed and efficiency that make Dynamic Yield the go-to platform. It's very customizable, and tracking can be done in real-time, which is a strong point. Built-in component testing enables all team members to view and track changes easily. Not only that, it is a "single source" of truth, reducing the need to chase data from a myriad of other platforms.

Do you think Dynamic Yield delivers good value for the price?

Yes

Are you happy with Dynamic Yield's feature set?

Yes

Did Dynamic Yield live up to sales and marketing promises?

Yes

Did implementation of Dynamic Yield go as expected?

I wasn't involved with the implementation phase

Would you buy Dynamic Yield again?

Yes

It's ideal for testing continuous improvements in user experience - we're achieving good results from A/B testing and multivariate testing, and tracking the impact is very slick and compelling. We currently don't have any Dynamic Yield integrations set up for our app due to the complexities involved. We are also unable to track user behavior on platforms nested outside our domain (such as CTAs on our site that link to external booking engines).

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