Up and running in Days, not months.
February 06, 2020

Up and running in Days, not months.

Jim Hinze | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We use Dynatrace primarily within the IT organization to track our platform's performance and get quick alerting to issues as they arise. We leverage dashboarding to keep ourselves and customers outside of IT informed of how our systems are performing. We also leverage it for trends and early warning indicators. Prior to selecting Dynatrace, we evaluated App Dynamics, New Relic, and Broadcomm (formerly CA). Dynatrace was the hands down winner.
  • Application monitoring (performance and error diagnostics).
  • Service monitoring.
  • Their future feature road-map could use some acceleration or prioritization.
  • Until recently, application services did not have alerting. This was resolved in Q4 2019.
  • We have discovered multiple improvements to applications that were needed. without Dynatrace, we'd not have found them as quickly or easily.
  • Implementing workflow dashboards has gained visibility into our data we would not have had.
Hands down, from a feature, support, and AI standpoint, Dynatrace is the clear winner. OneAgent removes the need for configuration management. They have frequent releases and are stable.
I've had to open 3 tickets with Dynatrace in the last 12 months. Each time, they were responsive, quick to research, escalate when necessary, and bring the issue to resolution in much less time than I expected.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is well suited to any multi-tiered application or application stack using most modern technologies (e.g. .NET, Java, etc.)...this can be on premise or in the cloud, or any mixture of the two. While it will work in a mainframe oriented environment, you'll find lots of challenges trying to get all the visibility you want from this scenario.

Dynatrace Feature Ratings