Item: EvolutionX
Rating: 9
Author: Jelena Žujović

Overall Satisfaction with EvolutionX

Use Cases and Deployment Scope

We use EvolutionX for our office supplies business at Jenkinsons UK, and it's been a game-changer for us. Being B2B-focused, we faced a lot of headaches with other platforms, but since switching to EvolutionX, everything runs much smoother. We can quickly customize prices and promotions, upload products and catalogs with just a click, and process orders faster than ever. Our clients love it, and so do we!

Pros and Cons

Pros

Running a promotion is really easy and simple.
Product search is great.
Integration with many other software and services is well supported.

Cons

As I already mentioned some testing button for email templates would be great.
It would be great that there are more themes that people can choose from.
Even thought there are lots of training videos I would like to see even more especially on some advanced features and capabilities.

Return on Investment

EvolutionX enables advanced E-commerce features. I have seen in some businesses are employing whole teams of engineers to built those features and integrate third party software but with EvolutionX all that is bypassed and business are getting great product for fairly low price.
Since we are using it we have seen benefits in terms of customer interaction, order processing time, efficiency...
We are also able to showcase many more products for our customers.

Alternatives Considered

Shopify and WooCommerce

EvolutionX is much easier to use, and all features that it offers are already part of UI. Those other platforms require you to first know about some feature in order that you even have idea to use them. Then if you are using them for the first time there is a learning curve and lots of time wasted on different learning materials. Training for EvolutionX is centralized and if something is not already there, there is great support from customer service team. So if I ever have any question or dilemma they are there to help me.

Key Insights

Do you think EvolutionX delivers good value for the price?

Yes

Are you happy with EvolutionX's feature set?

Yes

Did EvolutionX live up to sales and marketing promises?

Yes

Did implementation of EvolutionX go as expected?

I wasn't involved with the implementation phase

Would you buy EvolutionX again?

Yes

Other Software Used

Canva, Adobe Illustrator CC, Mailchimp

Likelihood to Recommend

EvolutionX is great for B2B sale and can accommodate many use cases to feet different clients needs.

It is loaded with different marketing tools that can be utilized in broad meaner.

Some areas of improvement would be maybe to think to give more power to user, for instance some feature that business can have stock level for instance withing my account area and can receive notification when stocks of paper for instance are low.

EvolutionX Feature Ratings

Comments

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A success story from Jenkinsons