Item: Exclaimer
Rating: 10
Author: Jordan Emmett

Overall Satisfaction with Exclaimer

Use Cases and Deployment Scope

We use Exclaimer to apply signatures to each internal user's emails, internal or external. We use Exclaimer cloud which makes it easy to manage as an international company as it does not require any software to be downloaded locally, which is a huge benefit as it saves us from needing to deploy anything.

Pros and Cons

Pros

Apply Signatures globally to all 365 users
Easily change the signatures through Exclaimer's user friendly backend
Dynamically change the signatures based on user groups

Cons

Would be great to allow users partial access to some of the admin features, without making them a full admin
Signatures occasionally fail to apply

Return on Investment

Time saved for both employees and IT in terms of signature management
Greater professionalism with uniform signatures
Easier advertising being able to edit signatures to include offers and promotions we are running.

Flexibility

In the past I have made use of this feature by creating a different signature for each department, with slight variations which are relevant to the department they are contacting. For example, we'd have promotions in the signature for sales staff and FAQ links for members of staff in the IT department, or finance etc.

Security and Reliability

We don't have to worry about using things like SSO with Exclaimer, because we know that they are committed to cloud security and are very trustworthy in that regard. Due to this, the ease of use and integration with Microsoft services are second to none in my opinion which is great for our organisation.

Alternatives Considered

Capterra

In my opinion, Exclaimer offers far superior ease of use while also offering much more functionality which is greatly appreciated for us. I've also found that Exclaimer is less prone to issues with users, which helps lighten the load on the IT team.

Key Insights

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Other Software Used

Microsoft 365 Business Premium, Microsoft Azure, Microsoft 365

Likelihood to Recommend

If you are looking to make your signatures more uniform across an organisation, I'd definitely recommend Exclaimer as the best solution to that. It allows admins great control over the signatures that are automatically applied to each user's emails, which really adds to the professionalism of each email, and makes it easier for the user instead of them having to create their own signature in outlook, and apply it manually each time.

Comments

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Exclaimer Cloud Signatures for 365

Software Version