EZ Texting is a game changer!
March 26, 2024

EZ Texting is a game changer!

Mikey Koons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

EZ Texting is the main program we use at The Music Yard for communicating with our clients, wether it is 1-on-1 communication, or group communication. It's easy to use, but also has a ton of really great features! From the web browser, to the Ipad, and Iphone apps EZ Texting work great across all platforms, and with multiple users on at the same time. EZ Texting has helped optimize our time and makes it real quick and easy to communicate with clients and with our staff. You could definitely use EZ Texting to your benefit!
  • Group Texting
  • Scheduled texting
  • One on One
  • Message history
  • UI on the phone and ipad for full features
  • detailed reasoning on failed delivered texts
  • Email notifications for delays in sending messages
  • Let's us provide quick and effective communication from 1 - 300 people in an instant
  • Daily communication with internal personnel for quick operational updates
  • Getting sign-ups for new clients at outbound events and beginning communication with them on the spot, provide more effective retention.
It's good, but on the iOS apps, it does seem more limited than the web browser and a bit more laggy. I don't feel as confident using the group messaging on the iOS apps too. It would be great to have them as identical as possible so workflow is the same.
We have toyed around with AI Compose but have not yet started using it. It hasn't quiet created responses to our type of industry just yet that would respond in a like manner to our regular communication. It has helped generate some responses that we have then edited to dial them in to what we need. So it does at times, help optimize workflow.
We have only ever used EZ Texting and have no reason to look anywhere else.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

One of the biggest ways EZ Texting works for The Music Yard is in the instance when we need to reach the totality of our clientele. Because of the ability to create contact groups, we can easily select our "all studio" group and get important updates to them in minutes! It is so nice to have that resource available to us!